A selection of case studies
The importance of talking to your users
Getting more users to make first-time payments with smarter onboarding
Learn how we addressed drop-off spikes in the Pillar onboarding experience >
Winning trust through the Pillar payment interface
Explore the interface choices we made to gain our users’ trust >
Using emotion to connect with student loan borrowers
Find out why paying loans off faster wasn’t resonating with the typical debt holder >
How my team got internal buy-in to streamline onboarding
Learn more about how we broke down barriers between departments to do what’s best for the user >